From idea to infrastructure: how FormDr built a secure foundation for digital health

A few years ago, new patients still meant paper forms, clipboards, and long waits. FormDr set out to change that, turning the old intake process into a simple, secure, digital experience.

Today, FormDr’s HIPAA-compliant Patient Engagement Platform helps healthcare organizations of every size collect information, schedule visits, and communicate with patients, all while protecting PHI by design.

To scale that vision, FormDr built on Aptible. With Aptible managing 99% of its infrastructure needs, FormDr’s team moves fast, stays compliant, and continues to innovate for providers and patients nationwide. Without that secure infrastructure in place, FormDr would have struggled to get the HIPAA-compliant application out the door; Aptible made it possible for them to move from idea to production safely and quickly.

“Aptible has been instrumental in supporting our rapid growth, giving us a secure, compliant foundation while allowing our engineering team to move fast and innovate.”

— Jake Young, Founder & CEO, FormDr

Challenge: building digital patient intake software that protects PHI and doesn’t compromise HIPAA compliance

FormDr began with a simple but persistent pain point: new patients still meant paper forms, clipboards, and manual data entry. As Jake Young explained, “Nothing user-friendly and HIPAA compliant existed at the time for private practices.”

Healthcare providers needed a digital solution that could make onboarding more efficient while protecting patient privacy. General-purpose form builders weren’t viable; they lacked compliance features and couldn’t execute BAAs.

“We learned quickly that healthcare buyers want two things: confidence that you understand their workflows, and that you are serious about protecting PHI.”

That insight shaped FormDr’s identity. The company isn’t just replacing paper forms. It’s creating trust, reducing risk, and becoming a seamless part of the clinical workflow.

Solution: launching HIPAA-compliant apps and databases using Aptible

From its earliest days, FormDr treated compliance as a feature, not a constraint. Every engineering decision, from sprint planning to deployment, was shaped by the company’s commitment to privacy and security.

“Compliance is baked into how we design, build, and review everything. We treat PHI the same way banks treat financial data, and every member of our team is in alignment around this.”

To maintain that standard while scaling fast, FormDr turned to Aptible. Aptible’s HIPAA-compliant platform provided the secure foundation FormDr needed without the overhead of managing its own infrastructure.

“Aptible handles 99% of our infra requirements.”

Read the rest of the case study here.