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Overview

This page covers how Aptible notifies your organization about actions taken on your resources, such as scaling a disk or restarting a database, and how your Account Owners control who receives those notifications. By default, Aptible sends these security and operational alert notifications to all account owners. If your organization specifies a Security Alert or Ops Alert contact, that person or group will also be added to the corresponding communications. This page does not cover scheduled maintenance notifications. Ops Alert Notifications include, but are not limited to:
  • Database disk-space alerts
  • Database out-of-memory (OOM) restarts
  • Database point-in-time recovery restriction
  • App and host disk alerts
  • Managed HTTPS certificate-renewal alerts
  • Endpoint provision retries
  • Instance recovery
  • Stack Outbound IP Addresses updates
These are the same SRE actions described in the Reliability Division of Responsibilities.

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Who Receives Notifications

By default, all Account Owners are subscribed to Ops Alert and Security Alert notifications. Optionally, you can specify an additional email address, such as a distribution group, for both Ops Alerts and Security Alerts.

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Configure Ops Alert Notifications

Only Account Owners can configure these notifications.
To update Account Owner notifications:
  1. In the Aptible Dashboard, go to Settings > Organization Settings.
  2. Under Organization Notifications > Default Notifications, find the Notify all Account Owners on Security & Ops Alert emails toggle.
  3. If you choose to disable “Notify all Account Owners on Security & Ops Alert emails”, you must add an email address for both the Ops Alert Notification Email and the Security Alert Notification Email settings.
  4. Select Save Changes.
You cannot disable Account Owner notifications without entering a valid email for the Ops Alert Notification Email and Security Alert Notification fields.