Value | Everyone’s Responsibilities | Manager Responsibilities |
---|---|---|
Own 360º accountability |
* Accomplish a lot that’s valuable to Aptible and its customers * Are reliable to your colleagues and to our customers * Seek what is best for Aptible, not just yourself or your team * Make decisions collaboratively and communicate progress transparently * Improve Aptible by asking questions of and providing timely feedback to colleagues, managers, executives * Seek to achieve the desired outcome, not just task completion *Take your “seat at the table” by contributing to strategic decisions |
* Lead with context, not control * Seek to edit, not write, and edit less over time * Educate, don’t just inform |
Grow Risk taking, experimentation, feedback |
* Seek alternatives and think outside the box for ways to improve Aptible, its products, and yourself * Learn quickly, especially from mistakes * Are good at making decisions with data * Use strong intuition to take thoughtful, calculated risks * Tackle the monkey first * Know stepping out of your comfort zone is the best way to grow * Provide, solicit, and welcome feedback, especially tough feedback, because it’s the best way to learn * Focus on 10x, not 10% optimizations * Continuously self reflect |
* Support team members in calculated risk taking in search of growth, even when resulting in failure * Support team members in meeting personal and professional growth goals |
Understand Show empathy to colleagues and customers |
* Care deeply about the success of your colleagues, our customers, and Aptible * Trust your colleagues to make the right decisions and to request support and feedback when needed * Seek first to understand * Adapt your communication style to the needs of those you are communicating to * Collaborate even when you’re disagreeing (disagree and commit) * Find solutions that work for customers, not just those that work |
* Hear and consider their team members’ suggestions and help solve their problems * Help team members achieve balance |