aptible ssh fails with “Operation timed out”

When connecting using aptible ssh, you might encounter this error:

ssh: connect to host bastion-layer-$NAME.aptible.in port 1022: Operation timed out

Cause

This issue is often caused by a firewall blocking traffic on port 1022 from your workstation to Enclave.

Resolution

Try connecting from a different network, or using a VPN (we suggest using Cloak if you need to quickly set up an ad-hoc VPN).

If that does not resolve your issue, contact Aptible Support.