Gib Reimschüssel's Posts

BAA Contract Management is now Customer Management

Gib Reimschüssel on October 10, 2017

You can now track any customer agreement—not just BAAs, get notified when an agreement needs to be renewed or reviewed for compliance purposes, and see all of your security incident and breach reporting timelines in one place.

Gridiron Customer Management

If you previously had BAAs tracked in the “Contract Management” tool, we have migrated them over to the Customer Management tool for you.

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No Flash, No Problem

Gib Reimschüssel on October 28, 2015

We addressed a small UX issue in our dashboard application this week. A blog-post-worthy UX issue? Not really. Transparency in the process of how we address issues however, can greatly benefit our customers and their experience with our products.

Aptible is an application deployment platform built to automate HIPAA compliance for web and mobile technology. We have a web-based dashboard application to aid customers in managing their organization, access controls, and ops. It is built with EmberJS, an open source JavaScript application framework.

Contributing to the EmberJS community motivated our decision to open source the dashboard. Often available applications are small and optimized for evaluating the framework quickly. Sharing our production application builds on the many smaller examples and helps answer bigger questions around code organization, utilizing components, and test coverage.

We use a copy-to-clipboard action throughout the app for long strings that a user would likely need to paste in a terminal (database connection strings, git commit references, links, etc.).

A user reported some confusion via one of our support channels when the click-to-copy link reloaded their browser. A github issue was created and diagnosed the root of the problem. In browsers without Flash, the component was not set up and a link with a common placeholder destination, triggered the reload.

<a href="#">Copy</a>

Because the dashboard is open source, anyone with a free github account can create, comment, and follow issues. A new open source tool, clipboard.js, was noted as a possible solution. It does not use Flash and offers a nice fall-back for unsupported browsers to get targeted text on the clipboard. Note, the tool’s creator, zenorocha chimed in with a +1 and a wink. Feel the open source github love!

The click-to-copy component used in the dashboard is part of our shared library, ember-cli-aptible-shared, also open source. After making changes to the component, we updated the dashboard, and problem solved!

Why is this awesome?

  • Code change discussions are out in the open, tagged and timestamped.
  • Customers can submit or comment on issues directly.
  • The community can learn from and build on our open applications’ structure.
  • Recruiting. Like what you see?

Check out all of Aptible’s open source repositories or pick from the following highlights: Aptible’s public website.
dashboard Aptible’s customer dashboard (aka Diesel). It allows users to manage organizations, access controls, and ops.
aptible-cli Command-line interface for Aptible services.
opsworks-cli An alternative CLI for Amazon OpsWorks, focused on managing a large number of similarly provisioned stacks.
support Aptible’s support documentation.
docker-nodejs* Sample Docker files to get various versions of NodeJS running on Docker.
docker-cron-example* Example implementation of cron jobs on Docker/Aptible.

* To see the latest Dockerfile examples and Docker related repositories, view all of Aptible’s repositories and search for Docker.

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